Culture Change…, East West Cultural Differences.
What or who is actually an ex-pat or expat which is an abbreviation of 'expatriate'? While the term is commonly used to refer to a Westerner who resides in a 'foreign' country, it comes from the Latin 'ex patria'. Translated it means 'outside the native land'. This has appeared in Latin texts for more than 2000 years and refers to Roman soldiers who left their homeland to fight battles for the expansion of the Roman Empire. Anyone who lives away from their home country can be described as a foreign resident, expatriate, ex-pat or expat.
To be successful and happy as an expatriate it is important to recognise and accept that there are differences in the way of life between 'home' and a 'foreign' country. Study and research beforehand will be beneficial, but only time and the experience of living, working in one or more different countries will ensure settling into new environments and feeling almost 'at home' again. It is possible, usually after a period of adjustment.
There are wide areas of different thinking and different ways of reacting to and handling life's situations in other countries, both personal and in business. This definitely applies to life in the Middle East. In some parts it's more noticeable than others. Religion, faith and philosophy as well as traditions affect the culture of a particular country, or even a sub-area within that country. It is important for 'an outsider' to be aware of the underlying cultural differences between Middle East and the West, which all affect behaviour, culture, tradition and values in the various countries. Saudi Arabia has its own culture, as does Bahrain, as does Syria. There are similarities and differences without and within.
'Home'
From a Western perspective, back in the home country – maybe the UK or Europe, the USA, Canada, Australia, New Zealand or even an African country, while you were growing up, you subconsciously developed an ingrained sense of the 'way things work'. A common language gave you the ability to communicate effectively with the people around you – your family, friends, work colleagues and even with strangers in public; you learned something of your country’s history, people's habits, likes and dislikes, politics, religion, traditions; legal and judicial systems including your rights as a citizen; you learned about acceptable social behaviour within the family and tolerance of others’ actions; and many other parameters and facets of life. This understanding influenced your own behaviour, and what you expect of others.
You also have some idea of what people can or should not do without consequences – good or bad! You have certain rights and protection under the law. If you are accused of a crime or other transgression, you are (hopefully) entitled to professional defence. In some countries (by no means all), so-called civil rights like freedom of speech allow you to voice your opinions – vocally or in writing, and freely draw support from others who agree with you.
And 'Away'
Living abroad, it doesn't take long to realise that many things that don't 'work' the same, especially when moving from 'the West' to 'the East'. Apart from different languages (and you will benefit greatly if you can learn to understand, speak or write some of them), each country has its own social systems and laws and ways of implementing them to resolve problems and disputes. You will find some of them strange and alien. There will be times when you feel alienated or uncomfortable because you realise that things are not the same as you think they ought to be.
This is what has become known as 'Culture Shock'. It may sound like a clichéd joke, but it's definitely not and every country in the region has its own cultural traditions that need to be recognised and understood by foreign visitors, especially if they are spending extended time in any of these countries. The rules are usually easy enough to learn; the difficulty is understanding some of them when they are often in direct conflict with one's own ingrained habits!
Living in an environment with an unfamiliar culture can cause stress, anxiety or worse – mental or physical illness or even suicide in some instances. The term culture shock was first used by Finnish-Canadian anthropologist Kalvero (Kalervo) Oberg in 1954. It is the shock of experiencing an unknown or new culture. It is unpleasant because it is unexpected; it can also lead to a negative evaluation of one's own culture. Cross-cultural adjustment is the period of anxiety, distress and confusion suffered when entering a new culture. It can have effects on a person's emotions, intellect and behaviour. This adjustment can be divided into four main phases or stages of cultural shock comprising (1) the honeymoon or tourist phase, (2) the crises or cultural shock phase, (3) the adjustment, reorientation and gradual recovery phase and (4) the adaptation, resolution or 'acculturation' phase.
Acceptance is the key that unlocks the final door. The realisation of the need to adjust, or even reverse, ideas of handling particular situations. It comes in time! One thing is certain: it is far easier to accept the new order of things than try to change them. In fact you will save yourself a lot of frustration and mental anguish the sooner you are able to do this!
If you inadvertently or intentionally 'cross the line' by arguing with or upsetting your local work colleagues, friends, family or even worse, the authorities, you will eventually come off second best, although you might not think so at the time. Most Arabs are tolerant with foreigners and accept strange habits and behaviour, not only when it might be to their benefit (e.g. money) but out of inbred politeness and restraint in front of others (face). Westerners should not take advantage of this. After all, they are guests in these countries and there are limits to any host's goodwill. As such they must try to abide by local rules and codes of behaviour. It would be the same if the situations were reversed. How tolerant generally are Western countries inhabitants with those of different nationalities, faiths, ideologies and backgrounds?
Some Middle East-West Philosophical Differences
The Yin Yang symbol, seen by some as two fish swimming head to tail, is well recognised. Over 2,500 years ago, the Chinese philosopher Confucius explained this essence of Chinese culture in his classic work I Ching. Yin and yang refer literally to the dark and sunlit sides of a hill. Although Yin and yang could be viewed as opposites like male and female, hot and cold, black and white, sweet and sour etc., they are really complementary pairs, and life's mishaps and problems are caused not by opposing forces, but by disharmony or imbalances in the environment. Balance is essential for harmony.
Another reason for basic philosophical differences existing between East and West is the role religion plays in one’s life.
In the West, religion is a very personal, private issue. In the Middle East, religion is a very visible part of every day life, in fact part of the very fabric of society. Islam, being the predominant religion, provides a spiritual structure which influences many aspects of the daily life of its followers.
Muslims believe in “the will of God” (Inshallah). Western thinking is geared more towards anticipating risk or potential problems before they arise. Arabs ascribe a lot more weight to fate, or God’s Will. If someone is injured or even dies in a possibly avoidable accident, they weren't careless, negligent or taking unnecessary risk but experienced God’s will! It was 'decreed'.
Here are the personal observations of the differences in emphasis between Eastern and Western cultures made by an Asian Christian cleric now living in the West. Some might disagree with the generalisations as in some societies they may not be altogether true:
Honesty & 'Truth'
Another difference between Western thinking is the concept or interpretation of 'honesty'. In the Middle East, the truth is real and very important. Westerners at times can blur the lines between facts and opinions, and in most business dealings, can easily ascribe different perspectives to different opinions, even if there is some uncertainty or disagreement as to what those facts are.
Style vs. Substance
Westerners living in some Middle Eastern countries will start to notice basic differences in mentality, interests and 'intellectual' discussion. Arabs have very astute observational skills, but most are not focused on things that Westerners consider significant. The issue of filial bonds for instance is far more ingrained in this region that in the West.
Confrontation
One area worth mentioning is problems, arguments, disagreements, disputes, even crimes. In the West we have laws and judicial systems to take care of the more serious ones. We also have old adages and expressions like 'taking the bull by the horns', 'a problem faced is a problem solved', 'speaking your mind', 'not mincing your words', 'facing problems in the eye', 'not being afraid to speak out', 'telling it like it is', 'calling a spade a spade', anticipating problems and analysing them afterwards for 'cause and effect'.
A good number of those concepts and ideas that might seem natural and logical to Westerners, or the 'right thing to do', can be almost the direct opposite of how Arabs minds think or react when life is not running as smoothly as it might. In case of dispute, Arabs usually go out of their way to avoid direct confrontation or argument, often resorting to what Westerners would call lying – 'white lies' or worse, hiding their feelings behind what appears to be a genuinely friendly smile, or just simply silence. Thoughts remain unspoken, but inner anger builds up nevertheless as Arabs are sensitive people, and they will respond, but not at the time and possibly not in the way a Westerner might expect.
Family ties are the 'king-pin' – a singularly important and integral part of Arab culture generally. Far more so than in the West, where this has become less apparent in many societies. In matters requiring arbitration and or redress between families, local solutions at community level are sought and imposed before resorting to judicial or legal ones. But fairness and justice take on different meanings within the Arab context too.
The best advice that one who has lived in the East for some time can give is: be tolerant of local thinking; make an effort to accept 'the Arab way', even try to emulate it. Even when you desperately want to get your point of view understood, try to see things from the opposite perspective. When provoked, 'bite your tongue' and contain your anger. Smile even though your jaw might crack with the effort! There are probably other ways to solve the problem, difficult as that may seem at the time, especially when frustration, anger and misunderstanding seem to surround you. There is probably nowhere where it's as important to 'keep your cool' as in the Middle East.
East-West 'cross-cultural' friendships and relationships can be extremely successful as long as both partners make the effort to understand and accept the differences in each other's culture and traditions. Human nature makes us all think 'our way' is best. This is not necessarily true!
